Consumer protection has become central to maintaining fair business practices and protecting the public. This course is designed to deepen your understanding of Botswana’s Consumer...
Training and online learning for your organisation
Practicum Institute can train your staff at your workplace. Afterwards, TRESiUpskill gives them online courses so they keep learning, and it shows your HR team and managers how everyone is doing.
On-site training that carries on online
A training day is a good start, but people forget much of what they learn if they do not use it again. When Practicum Institute trains your staff on site, TRESiUpskill helps them keep learning afterwards. They can watch the lessons again, practise and move on to the next course at their own pace.
Your staff learn together on site
Our trainers come to your workplace and teach your team in person.
They keep learning online
After the training, your staff use TRESiUpskill to revise, practise and take more courses.
You follow their progress
Your HR team and managers can see who has started a course and who has finished it.
12 months of TRESiUpskill with your on-site training
Where the offer applies, on-site training from Practicum Institute can include 12 months of TRESiUpskill access for the people who attend. Not every programme includes this, so please ask us whether yours does.
Ask about this offerCourses your staff can take
These are the courses available today, and we keep adding more. If your organisation needs accredited training, for example for HRDC levy claims, tell us when you get in touch. We will tell you which courses are accredited, and by whom, before you commit.
This comprehensive course transforms traditional customer service concepts into measurable, implementable strategies through seven core variables framework. It addresses critical gaps in...

This 100% online course provides practical, legal, and strategic knowledge on debt and debt collection law in Botswana. It empowers individuals to protect themselves from unfair debt...

Your business idea deserves more than a dream. It deserves a plan that banks will read, CEDA will accept, and investors will trust. This course gives you the exact structure to build that...
Practice that helps the learning stay
After each lesson, your staff answer short quiz questions to check what they understood. In some courses they also practise real conversations, such as calming an angry customer, by speaking their answers out loud. An AI coach then gives them feedback. These tools are not in every course yet, so ask us which courses include them.
Quizzes after each lesson
Staff check what they understood before they move on to the next lesson.
Speaking practice with an AI coach
In some courses, staff answer questions out loud and get feedback on what they said.
Reports for HR and heads of department
Your HR team and heads of department can see how your staff are doing with their courses. This helps you plan training and follow up with people who need support.
Who has started
You can see which of your staff have started each course.
How far they have got
You can see how far each person has got and who has finished.
Who needs help
You can see which people may need a reminder or extra support.
Delivery, pricing and getting started
The price depends on how many people you want to train, which courses you choose and whether you want on-site training. Tell us what you need and we will send you a quote.
On site
Our trainers come to your workplace and train your staff in person.
Online
Your staff learn on TRESiUpskill at their own pace, on a phone or a computer.
Both together
Your staff train on site first and then keep learning online.
How we get started
- 1
You tell us what your team needs.
- 2
We suggest courses and a plan, and we send you a quote.
- 3
We set up accounts for your staff.
- 4
Your staff start learning, and you follow their progress.
Discuss a programme
Fill in this form and our team will contact you to talk about what your organisation needs. It takes about two minutes.